Claim Your Restaurant on ODELA

Is Your Business Already Listed?

If your restaurant, café, bakery, cloud kitchen, or other eligible food business is already listed on ODELA, you can request to claim the business profile.

Claiming your business helps you manage and maintain accurate information about your establishment.

Why Claim Your Business?

Once your ownership or authorization is verified, available business-management features may allow you to:

  • Manage your business information
  • Update your business description
  • Correct contact details
  • Update your address and location
  • Add or update business hours
  • Upload business photos
  • Manage products, menus, or services
  • Add facilities and other business information
  • Add your website and social information where supported
  • Respond to or manage available business features
  • Keep your listing accurate and up to date

Available features may depend on your account, business category, membership plan, and ODELA services.

Who Can Claim a Business?

A claim should only be submitted by someone authorized to represent the business, such as:

  • Business owner
  • Restaurant owner
  • Authorized manager
  • Authorized employee
  • Official representative of the business

Submitting a claim does not automatically establish ownership.

ODELA may request verification before providing management access.

How to Claim Your Restaurant

1. Find Your Business

Search ODELA for your restaurant or business.

Open the correct business profile and make sure it represents your establishment.

2. Submit a Claim Request

Use the available Claim This Business option or contact ODELA support if a claim option is not currently displayed on the listing.

3. Provide Your Details

You may be asked to provide information such as:

  • Your full name
  • Business name
  • Your role in the business
  • Business phone number
  • Business email address
  • ODELA listing URL
  • Business address
  • Supporting information or documents where necessary

4. Business Verification

ODELA may verify the request using one or more appropriate methods.

Verification may include checking business information, contacting the business through publicly available details, requesting supporting documentation, or using another reasonable verification process.

5. Claim Approval

If ODELA is satisfied that you are authorized to manage the business, the claim may be approved and appropriate listing-management access may be provided.

Verification Documents

Depending on the circumstances, ODELA may request reasonable evidence connecting the claimant to the business.

Examples may include:

  • Business registration information
  • GST-related business information
  • FSSAI-related business information
  • Business licence or certificate
  • Official business email
  • Business website
  • Other relevant proof of authorization

The exact verification requirements may vary.

Please provide only the information specifically requested for verification.

Duplicate Listings

If you find more than one ODELA profile for the same business, please do not create another duplicate listing.

Contact ODELA and provide the relevant listing URLs so that we can review the duplicate profiles.

False or Unauthorized Claims

Do not attempt to claim a business that you do not own, manage, or have authorization to represent.

False, fraudulent, misleading, or impersonating claims may be rejected and may result in account restrictions or other appropriate action.

Business Information After Claiming

Claiming a business does not give the claimant unrestricted rights to remove all information about the business.

ODELA may continue to display legitimate platform information, user reviews, ratings, and other content in accordance with applicable policies.

Business owners are responsible for keeping the information they control accurate and current.

Reviews and Ratings

Claiming a business does not allow a business owner to remove genuine negative reviews simply because they disagree with them.

Reviews may be reviewed or removed when they violate ODELA’s Review Policy, Community Guidelines, applicable law, or other platform policies.

Claim Review Time

Verification time can vary depending on the information provided and the complexity of the request.

Submitting complete and accurate information can help us process your request more efficiently.

Need Help Claiming Your Business?

If your business is already listed but you cannot find a claim option, contact ODELA support.

Please include:

  • Your name
  • Business name
  • Business phone number
  • Your role in the business
  • ODELA business profile URL
  • A brief explanation of your request

Contact ODELA

Odela Technologies

Website: odela.in
Email: support@odela.in

We take business ownership verification seriously to help protect both businesses and ODELA users.