Disclaimer

1. General Information

ODELA is a restaurant discovery and local business directory platform operated by Odela Technologies.

The information and services available through ODELA are provided primarily for general information, business discovery, communication, and convenience.

By using ODELA, you acknowledge the limitations described in this Disclaimer.

2. Business Information

ODELA may display information about restaurants, cafés, bakeries, cloud kitchens, and other businesses, including:

  • Business names
  • Addresses and locations
  • Phone and WhatsApp numbers
  • Opening hours
  • Photos
  • Menus
  • Products and services
  • Facilities
  • Prices
  • Offers
  • Websites
  • Reviews and ratings
  • Other business information

This information may be provided by business owners, authorized representatives, users, publicly available sources, or other legitimate sources.

Although we aim to maintain useful and accurate information, ODELA cannot guarantee that every piece of business information is always complete, accurate, or current.

3. Verify Important Information

Business information can change without notice.

Before visiting, purchasing, travelling, or making another important decision, users should confirm relevant information directly with the business.

This is particularly important for:

  • Opening and closing hours
  • Business location
  • Phone numbers
  • Menu availability
  • Prices
  • Offers and discounts
  • Facilities
  • Reservation availability
  • Delivery availability
  • Product availability

4. ODELA Is a Discovery Platform

Unless expressly stated otherwise, ODELA does not own or operate the independent restaurants and businesses listed on the platform.

The relevant business is responsible for its own products, food, services, staff, premises, pricing, licences, customer service, and operations.

5. Food Quality & Safety

Restaurants and food businesses are responsible for the preparation, quality, hygiene, ingredients, handling, and safety of food they provide.

ODELA does not independently inspect or guarantee every food item or restaurant listed on the platform.

Users with allergies, dietary restrictions, or other food-related requirements should communicate directly with the restaurant before ordering or consuming food.

6. Licences and Certifications

A business may provide information regarding registrations, licences, certifications, or approvals.

ODELA does not guarantee that every licence or certification displayed remains current or applicable at all times.

Where important, users should independently verify relevant information.

7. Verified Businesses

A Verified badge indicates that ODELA has completed an applicable verification process relating to the business or management of its listing.

Verification does not constitute a guarantee, warranty, certification, recommendation, or endorsement of:

  • Food quality
  • Product quality
  • Service quality
  • Safety
  • Customer satisfaction
  • Legal compliance
  • Financial reliability
  • Future business conduct

Users should continue to exercise reasonable judgment.

8. Reviews and Ratings

Reviews and ratings may represent the opinions and experiences of individual users.

They do not necessarily represent the views of Odela Technologies.

ODELA does not guarantee that every user’s experience will be the same as an experience described in a review.

Reviews are subject to our Review Policy and Community Guidelines.

9. User-Generated Content

Users and businesses may submit photos, reviews, descriptions, menus, comments, and other content.

The person submitting such content is responsible for ensuring that it is lawful and that they have appropriate rights to submit it.

ODELA may review or remove content in accordance with applicable platform policies.

10. Prices and Menus

Prices and menu information displayed on ODELA may change.

The actual price charged by a restaurant or business may differ from information displayed on an older listing or menu.

Users should confirm current pricing directly with the business where necessary.

11. Offers, Discounts & Coupons

Businesses may advertise offers, discounts, coupons, or promotions through ODELA.

Such promotions may be subject to:

  • Expiry dates
  • Minimum purchase requirements
  • Product restrictions
  • Location restrictions
  • Availability
  • Other terms and conditions

ODELA does not guarantee the continued availability of a third-party offer.

Please confirm material promotional terms with the relevant business.

12. Reservations & Table Bookings

Where ODELA provides reservation functionality, submitting a reservation request does not necessarily guarantee a table.

A reservation should be considered confirmed only when appropriate confirmation has been provided through the applicable booking process or by the restaurant.

Restaurants are responsible for their actual table availability and reservation management.

13. Calls and WhatsApp

ODELA may provide convenient Call or WhatsApp buttons using contact information associated with a business.

ODELA does not control communications or transactions that subsequently occur directly between users and independent businesses.

14. External Websites

ODELA may contain links to:

  • Restaurant websites
  • Social media profiles
  • Payment providers
  • Maps
  • Videos
  • Reservation providers
  • Other third-party websites

ODELA does not control independently operated third-party websites and does not guarantee their availability, accuracy, security, privacy practices, products, or services.

15. Maps and Directions

Map locations and directions are provided for convenience.

Users should independently confirm important location information before travelling.

ODELA is not responsible for inaccuracies or route information generated by third-party mapping services.

16. Advertising and Sponsored Listings

ODELA may display:

  • Advertisements
  • Sponsored listings
  • Featured businesses
  • Promotional content

Paid placement does not mean that ODELA guarantees or endorses the advertiser’s products or services.

Advertising does not influence the standards applicable to genuine customer reviews.

17. Membership and Featured Listings

Purchasing an ODELA membership, featured listing, or advertising service does not guarantee:

  • Leads
  • Calls
  • Messages
  • Customers
  • Reservations
  • Sales
  • Revenue
  • Positive reviews
  • Specific rankings
  • Business growth

Results depend on numerous factors outside ODELA’s control.

18. Transactions With Businesses

Any purchase, restaurant visit, service, payment, refund, delivery, or other transaction between a user and an independently operated business is generally a matter between those parties.

ODELA is not automatically a party to such transactions merely because the business was discovered through our platform.

19. No Professional Advice

Information available through ODELA should not be considered legal, medical, financial, nutritional, or other professional advice.

Users requiring professional advice should consult an appropriately qualified professional.

20. Platform Availability

We work to maintain ODELA, but we do not guarantee uninterrupted or error-free operation.

The platform may occasionally be unavailable because of:

  • Maintenance
  • Updates
  • Technical problems
  • Hosting interruptions
  • Security incidents
  • Third-party failures
  • Other circumstances beyond reasonable control

21. No Absolute Guarantee

ODELA aims to provide a useful and trustworthy platform, but no online directory can guarantee that every listing, review, photograph, price, location, or other piece of information will always be completely accurate or current.

Users should exercise appropriate judgment when making decisions based on information available through ODELA.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Odela Technologies will not be responsible for indirect, incidental, consequential, or similar losses arising solely from reliance on third-party business information, third-party services, user-generated content, or transactions with independently operated businesses.

Nothing in this Disclaimer excludes or limits any liability that cannot lawfully be excluded or limited.

23. Consumer Rights

Nothing in this Disclaimer is intended to restrict any mandatory rights or remedies available to consumers under applicable law.

24. Changes to This Disclaimer

ODELA may update this Disclaimer as our services, features, policies, or applicable requirements evolve.

The latest version will be published on this page.

25. Contact Us

If you have questions about this Disclaimer or need to report incorrect information, contact:

Odela Technologies

Website: odela.in
Email: support@odela.in

For formal complaints, please refer to our Grievance Redressal page.